Training is a key factor for our staff, contractors, and customers. CCNA provide a range of training/consulting services to our customers aiming at productivity improvements. Specifically these services will centre on the IP telephony, video, data infrastructure, business productivity applications, and contact centre applications. CCNA place a strong emphasis on training for skills transfer and up-skilling customers to leverage the best out of their investments.
Aastra Training Courses
- Aastra telephony Solutions
- Upgrades from Ericsson to Aastra
- Aastra Contact Centre Solutions
Aruba Training Courses
- Aruba (Wireless Installation accreditation)
Avaya Training Courses
- Troubleshoot and Maintain IP Telephony Workshop
- Avaya Communication Manager Basic Administration
- IP Telephony Implementation Fasttrack
- Customized Training for UC
- Customizing CMS Reports Workshop
- Interaction Center and Operational Analyst 7.0 Implement and Maintain Delta - Core Workshop
- Troubleshoot and Maintain IP Telephony Workshop
- Avaya Call Center - Implementation Workshop
- Implement, Maintain and Administer Voice Portal 4.0
- Avaya Communication Manager Basic Administration
- IP Telephony Advanced Implementation Workshop
- IP Telephony Implementation Fasttrack
- CMS Installation and Maintenance
- Avaya IQ Implementation, Maintenance, and Troubleshooting
- Avaya IQ Administration
- Avaya IQ Reporting
- Dialog Designer for Developers
- Application Enablement Services 4.0 Implementation and Administration
- Avaya Proactive Contact 4.0 Solutions – Configuration
- Avaya Proactive Contact Solutions 4.0 - Basic Installation
- Avaya Modular Messaging 5.0 Administration for Avaya Message Store
- Avaya Modular Messaging 5.0 Implementation for Avaya Message Store
- Avaya Contact Center Express Implement and Maintain
- Avaya CM Architecture and Gateways: H.248, H.323, and Proprietary
- Introduction to Avaya and CM Architecture
Cisco Training Courses
- Cisco Certified Design Associate (CCDA)
- Cisco Certified Design Professional (CCDP)
- Cisco Certified Network Associate (CCNA)
- Cisco Certified Network Professional (CCNP)
- Cisco Certified Security Professional (CCSP)
- Cisco Certified Voice Professional (CCVP)
Microsoft Training Courses
- Microsoft Certified Solution Developer for Microsoft.NET (MCSD)
- Microsoft Certified Database Administrator (MCDBA)
- Microsoft Certified Desktop Support Technician (MCDST)
- Microsoft Certified IT Professional (MCITP)
- Microsoft Certified Systems Administrator for Windows Server 2003 (MCSA 2003)
- Microsoft Certified Systems Engineer for Windows Server 2003 (MCSE 2003)
- Microsoft Certified Technology Specialist (MCTS)
- Microsoft Office 2003 (MOS)
Nortel Training Courses
- Nortel: (CS, SCS, Contact Centre, UC, Networks)
PMI Training Courses
- Project Management Institute (PMI)
- Project Management Professional (PMP)
Google Training Courses
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Contact Us:Converged Communication Network Applications Pty Ltd Support Desk and Enquiries: E-mail: service@ccna.com.au Mailing Address: | ||||||||
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