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Presence & Collaboration

CCNA provides presence and collaboration solutions around your set of communications tools to improve efficiency, knowledge sharing and processes across the business. CCNA can consolidate the multiple end user interfaces across your desktop, email, web chat, telephony and documents into an easy to use client interface for the end users and an easily administered solution for the IT team. CCNA works with solutions from desktop providers; Google, Microsoft and IBM and telephony providers; Aastra, Avaya, Nortel and Cisco. We provide services around integrating these solutions together to provide a total end to end consolidated Unified Communication solution.


CCNA we make the installation and migration process to Google Apps a breeze.

  • Define the cost/benefit relation on migrating to Google Apps.
  • Re-configure your domain (yourdomain.com) to use Google Apps.
  • Re-configure your e-mail accounts to use Google apps (mail, calendar, docs)  Example: docs.yourdomain.com
  • Setup your e-mail to handle Google Servers.
  • Setup the security and sharing permissions on your Google Docs.
  • Upload your logo so Google Apps carries your branding.
  • Create the mail accounts that you request.
  • Combine the shared contacts at your request.
  • Setup the shared calendars between defined groups, team, and departments.
  • Implement Google Talk! (Google IM)with associated controls and policy.
  • End to end full implementation, support and training for your company.

Messaging apps (Gmail and Google Calendar)

  • Essential messaging apps – Gmail and Google Calendar are included.
  • Continuous innovation – Put the web's rapid pace of innovation to work for your business. New features
  • Lower cost – No hardware, software or patches, so you save money. Estimate your savings
  • Universal access – Access your data from anywhere. Connect with IMAP, POP or from mobile devices.
  • Enterprise-class service – Google Apps includes a 99.9% uptime SLA.* Phone support is available for critical issues.
  • Secure infrastructure – Multiple layers of protection keep your business data safe and secure.  Learn more

Collaboration apps (Google Docs, Google Video, Google Sites)    

  • Essential collaboration apps – Google Docs, Google Video and Google Sites are included.
  • Continuous innovation – Put the web's rapid pace of innovation to work for your business. New Features
  • Smoother information sharing – Improve traditional software with more efficient collaboration. Learn how
  • Worker mobility – Access your data from anywhere. Employees can be productive from any computer.
  • Information access control – Each piece of content can be as private or as public as necessary.
  • Enterprise-class service – Google Apps includes a 99.9% uptime SLA.* Phone support is available for critical issues.
  • Secure infrastructure – Multiple layers of protection keep your business data safe and secure. Learn more
 

Save time and money with Google-powered email, IM and calendar

 

Essential messaging apps – Gmail and Google Calendar are included.

Continuous innovation – Put the web's rapid pace of innovation to work for your business. New features

Lower cost – No hardware, software or patches, so you save money. Estimate your savings

Universal access – Access your data from anywhere. Connect with IMAP, POP or from mobile devices.

Enterprise-class service – Google Apps includes a 99.9% uptime SLA.* Phone support is available for critical issues.

Secure infrastructure – Multiple layers of protection keep your business data safe and secure.  Learn more
google-calendar
 Businesses use Google Docs to collaborate on files more smoothly
 Businesses use Google Video for secure, private video sharing
Businesses use Google Sites to share knowledge
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